Shipping policy
Local deliveries are carried by third-party delivery companies such as UPS and USPS.
Shipping Rates and Delivery Estimates
FREE! domestic shipping and handling within the US.
For international orders shipping will be calculated at checkout.
Shipment Processing Time
It usually takes 1- 2 business days (Mon - Fri) to process your order and
3-5 business days (Mon - Fri) to deliver for destinations within the US.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
If your order is more than 3 business days late based on the above guidelines, please contact us via email and provide your name, order number, and date of order.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses Using UPS and USPS.
Shipment confirmation & Order tracking
You can check the status of your order at any time by contacting us. You can also reach out to our customer support team at email to ask questions.
If we have your email address you will receive an email confirmation once your order is shipped.
Customs, Duties, and Taxes
We are not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Damages
If you received your order damaged, please contact us immediately. Please save all packaging materials and damaged goods.
Just contact us by clicking here, or email us.
Packing-slips
All orders will ship with a Packing-slip only. It will not show the price paid for the items included.
We ship from our Business Address: 2247 Federal Blvd Suite 101, Denver, CO 80211
Call us: 720-802-3525 or Email us
Please Note: The Return and refund policy is applicable only in the United States and Canada. For international orders, we do not accept returns unless the item is incorrect, damaged, or faulty.